Welcome to Olive Gold. By using our services, you
agree to the following terms and conditions. Please read them carefully before proceeding with any
transaction.
1.
Eligibility
Customers must be 18 years or older and provide a valid
government-issued ID proof to sell gold at Olive Gold.
2.
Ownership Declaration
The customer must be the legal owner of the gold being sold. Olive Gold
is not responsible for any disputes related to ownership.
3. Gold
Evaluation
- Gold purity and weight will be checked using standard testing methods in the presence of the
customer.
- The final value is determined based on current market rates and purity levels.
4.
Pricing & Payment
- Prices are based on live gold market rates at the time of transaction.
- Once the customer agrees to the quoted price, the transaction will be processed immediately.
- Payment will be made via cash / bank transfer / UPI, as per applicable regulations.
5. No
Return Policy
- Once the gold is sold and payment is completed, the transaction is final and irreversible.
- Olive Gold will not be responsible for any claims after completion of the transaction.
6.
Deductions (If Applicable)
Any deductions related to impurities, stones, or non-gold elements will
be clearly explained before finalizing the value.
7.
Compliance with Laws
- All transactions are carried out in accordance with government rules and regulations.
- Customers may be required to provide additional documents if necessary.
8. Right
to Refuse Service
Olive Gold reserves the right to refuse service if:
- The source of gold is suspicious
- Proper identification is not provided
- The transaction does not comply with legal requirements
9.
Privacy & Confidentiality
Customer information and transaction details will be kept strictly
confidential and used only for business and legal purposes.
10.
Changes to Terms
Olive Gold reserves the right to modify or update these terms at any
time without prior notice.